Terms of service

Terms of Service

Welcome to Mavira Mart. By visiting our website or placing an order, you agree to the following terms. Please read them carefully.

1. General
This website is operated by Mavira Mart ("we", "us", "our"). By using our store, you confirm that you are at least 18 years old or are using the site with permission from a parent or guardian.

2. Products and Pricing
We try to display product images, descriptions, and prices as accurately as possible. Slight differences in color or appearance may occur due to screen settings. Prices and offers may change at any time without notice.

3. Orders
Placing an order is an offer to buy. We may confirm your order by phone, WhatsApp, SMS, or email. We reserve the right to cancel or refuse any order, for example due to incorrect details, unavailable stock, or pricing errors.

4. Payment
We offer Cash on Delivery all over Pakistan. Please keep the exact amount ready at the time of delivery.

5. Delivery
We offer free delivery all over Pakistan. Delivery usually takes 3 to 4 days, but delays may happen due to courier issues, weather, holidays, or other reasons beyond our control. Please provide a correct address and active phone number so the courier can reach you.

6. Returns and Refunds
We accept returns within 14 days of delivery. We do not offer refunds. Please see our Return & Refund Policy for full details.

7. Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with clear photos or a video.

8. Refused or Unreachable Orders
If you repeatedly refuse parcels or cannot be reached for delivery, we may refuse your future orders.

9. Intellectual Property
All content on this website, including the name, logo, text, and images, belongs to Mavira Mart and may not be copied or used without our permission.

10. Limitation of Liability
To the extent allowed by law, Mavira Mart is not liable for any indirect or incidental damages arising from the use of our website or products.

11. Privacy
Your use of our store is also governed by our Privacy Policy.

12. Changes to These Terms
We may update these terms at any time. Changes take effect once posted on this page.

13. Contact Us
For any questions, contact us at:
WhatsApp: +923120439432